In the legacy world this customer would have invested in new hardware and started the refresh cycle all over again. They were a typical SMB organisation with aging on premise infrastructure that was proving unreliable, expensive to maintain and a security risk.
We had our first customer ready to go and excited about the benefits this technology would bring to their business. Fast forward to September 2019 and AVD finally went Generally Available. I jumped on the technical preview to do some testing and my initial impressions were very positive. A cloud native Virtual Desktop with no backplane infrastructure to manage and no licenses to worry about, it seemed too good to be true. Having spent many years enduring the problems and overhead of building, managing and supporting on-premises infrastructure and Terminal Server Farms this was music to my ears. When I first encountered Azure Virtual Desktop (AVD), formerly Windows Virtual Desktop (WVD), at a Microsoft briefing in 2018 my ears pricked up.
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